Privacy Policy & Terms of Service — Góða ferð
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Privacy Policy & Terms of Service

Last updated: June 2025

Privacy Policy

What data we collect

When you register and use Góða ferð, we may collect the following personal data:

  • Your name and profile photo
  • Your phone number (for SMS verification)
  • Your Icelandic national ID (kennitala), used for identity verification
  • Your Facebook profile information, if you connect via Facebook Login
  • Ride details you post or request (origin, destination, date, number of seats)
  • Trust score and user reviews
  • Your preferred language (locale)

How we use your data

We use your personal data to:

  • Create and manage your account
  • Facilitate ridesharing connections between drivers and passengers
  • Verify your identity and phone number
  • Display your public profile to other users
  • Send you service-related emails and SMS notifications
  • Calculate and display trust scores
  • Improve the service

We do not sell your personal data to third parties.

Third-party services

We use the following third-party services that may process your data:

Service Purpose Data shared
Facebook (Meta) Social login and identity verification Name, profile photo, Facebook ID
Mailgun Transactional email delivery Email address, message content
Twilio SMS verification Phone number

Data retention

We retain your personal data for as long as your account is active. When you request deletion of your account, your personal data will be permanently deleted within 30 days of your request.

Data deletion instructions

You can request deletion of your data in two ways:

Option 1 — Profile settings: Log in to your account, go to your profile settings, and use the "Delete my account" option. Your data will be permanently deleted within 30 days.

Option 2 — Email us: Send an email to diegoragnar@innovik.com with the subject "Data Deletion Request". We will process your request within 30 days.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

For questions or concerns, contact us at diegoragnar@innovik.com.

Your rights under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to access — You may request a copy of the personal data we hold about you.
  • Right to rectification — You may request correction of inaccurate or incomplete data.
  • Right to erasure — You may request deletion of your personal data (see Section 5).
  • Right to restriction — You may request that we restrict processing of your data in certain circumstances.
  • Right to data portability — You may request your data in a structured, machine-readable format.
  • Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time.

You also have the right to lodge a complaint with the Icelandic Data Protection Authority: Persónuvernd (www.personuvernd.is).

To exercise any of these rights, contact us at diegoragnar@innovik.com.

Cookies

We use only a single session cookie that is strictly necessary to keep you logged in. This cookie does not track your behaviour or movements across other websites.

  • No tracking cookies
  • No advertising cookies
  • No third-party analytics cookies

We also store a language preference cookie (_godaferd_locale) to remember your chosen language. This cookie contains no personal data.

Governing law

This Privacy Policy is governed by the laws of Iceland, including the Act on Data Protection and the Processing of Personal Data (Act No. 90/2018) implementing the GDPR.

Any disputes arising from this policy shall be subject to the exclusive jurisdiction of Icelandic courts.

Terms of Service

Terms of Service

Acceptance

By using Góða ferð you agree to these Terms of Service. If you do not agree to these terms, please do not use the service.

What the service is

Góða ferð is a ridesharing coordination platform that connects drivers and passengers travelling to and within the Westfjords of Iceland. We facilitate connections between users — we are not a transport provider and are not a party to any ride arrangement made between users.

Acceptable use

When using Góða ferð, you agree that:

  • You will provide accurate and truthful information when registering and posting rides
  • You must be at least 18 years old to use the service
  • You may not use the service for commercial transport, taxi, or for-hire vehicle services
  • You may not harass, deceive, or harm other users in any way
  • You are solely responsible for any arrangements made with other users through the platform

Liability

Góða ferð provides a platform for coordination only. We are not liable for the conduct of users, the safety of any ride, or any loss or damage arising from arrangements made through the service.

Use the service at your own judgement. We encourage all users to review trust scores and verify profiles before travelling with someone they do not know.

Account termination

We reserve the right to suspend or terminate accounts that violate these terms, at our sole discretion and without prior notice in serious cases.

Changes to these terms

We may update these Terms of Service from time to time. Significant changes will be communicated by email. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

Questions? Contact us at diegoragnar@innovik.com.

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